Accessibility

An archive photo of the Workhouse Museum featuring a horse and cart

General accessibility information for each of the three museums is listed below but if you have any particular access needs or queries please phone us on 01765 690799. We will be happy to provide more specific details on request. 

With the exception of assistance dogs, dogs are not allowed in any of our three museums, nor in the grounds. 

We accept Max cards and have concessions for Carers. 

Workhouse Museum 

  • The Workhouse Museum is mostly on one level with two rooms on the first floor. 
  • An audio guide is available for visitors. 
  • Doorways and corridors are wide enough to allow wheelchair and mobility scooter access. 
  • Access lift available (dimensions: 100cm x 148cm) 
  • Uneven floors especially for the visually impaired. There are a mixture of surfaces. 
  • The stone stairs to the first floor are very worn and uneven. Handrail provided. 
  • Accessible toilets are available on the ground floor in both the Vagrant’s Block and Main Block buildings. 
  • There is low lighting in some parts of the museum. 
  • The Workhouse Garden is fully accessible for wheelchair users via a ramp. 

Prison & Police Museum 

  • The Prison & Police Museum is on two floors. 
  • An access lift is available (dimensions: 100cm x 148cm). When exiting the lift on the first floor, visitors need to open a heavy door. Wheelchair users may need assistance. 
  • The cells on the first floor have narrow doorways and a slight step but will allow most wheelchairs through (unless self-powered). 
  • Uneven floors especially for the visually impaired. 
  • There is low lighting in some parts of the museum. 
  • Very worn and uneven stone stairs to the first floor. Handrails provided. 
  • There is an accessible toilet available for visitors’ use on the ground floor. 

Courthouse Museum  

  • The Courthouse Museum consists of three rooms plus entrance hall. 
  • The Courthouse has three steps at the entrance (with handrails). 
  • The floors of the Courtroom are on several levels. Walkways around the Courtroom are narrow. 
  • Doorway from Jury Room into Justices’ Retiring Room is too narrow for wheelchair access. 
  • There are no toilets available for visitors’ use. Public toilets are located nearby, to the left of the courthouse. 
Accessible lift in the Prison & Police Museum

Accessibility guides 

A more detailed accessibility guide for each museum is available via the Visit Britain website.

You can download them via the links below: 

Workhouse Museum accessibility guide 

Prison & Police Museum accessibility guide 

Courthouse Museum accessibility guide 

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