Job Opportunities

Front of House job opportunities at the Ripon Museum Trust

The Ripon Museum Trust has existed since 1982 and runs three museums in the heart of Ripon. We are looking to fill two posts in our front of house team:

Front of House Duty Manager (Saturday & Sunday + 1 weekday – 2 out of 3 weeks)

Zero Hours Front of House Assistant (Shifts primarily weekends)

These posts will be heavily involved in the day to day operation of the museums, working closely with the staff and the wonderful volunteer team, to deliver a first rate customer service to our 35,000 visitors a year. We are a can-do, friendly and flexible organisation and would welcome applicants who are the same.

Front of House Duty Manager

(Saturday & Sunday + 1 weekday – 2 out of 3 weeks)

We are seeking a friendly, reliable and flexible person to ensure that the service we offer to customers, particularly on a weekend, is of the highest quality. The successful candidate’s duties will include locking and unlocking buildings, welcoming visitors, using the till system, supporting volunteers & staff and some cleaning if required. You will also be asked to do some administration and social media work around other duties

Temporary contract starting 9th February and ending on Sunday 1st December 2019

Salary:                                   £8.83 per hour

Hours of work:                   This post is 2 weekends + 1 weekday on and then 1 weekend and 1 weekday off (some flexibility in the pattern can be arranged in discussion with the line manager)

Term time hours Saturday and Sunday + weekday 10.30 – 16.30 (18    hours)

                                    School holiday hours Saturday and Sunday + weekday 9.30 – 16.30 (21 hours).

A suitable lunch break will be provided when working longer shifts.

See the role description below for further details about the position

 

Zero Hours Front of House Assistant (Shifts primarily weekends)

Are you able to deliver first class customer service to every visitor who comes to one of our museums? The successful candidate will be responsible for ensuring the museum they are deployed to is clean and tidy, and is fully stocked and ready to operate. They will provide excellent customer service, and strive to meet and exceed the Trust’s targets for Gift Aid uptake, survey completion and mailing list uptake.

Temporary contract starting 9th February and ending on Sunday 1st December 2019

Salary:                                     £7.83 per hour

Hours of work:                      TBC Variable. Most shifts will be weekends and school holidays. Our normal opening hours are between 10.00 and 16.00 so most shifts will be around this time period. Shifts will start 15 minutes before opening and end 15 minutes after closing. A suitable lunch break will be provided when working longer shifts.

See the role description below for further details about the position

 

Closing date for applications Wednesday 30th January

Interviews to be held Tuesday 5th February

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